We provide
an industry leading Reseller Automation
platform that allows you, your Reseller
network and your Customers to manage all
our Products and Services from your own
Control Panels. You and your Resellers
can choose to -
-
Use
our ready-made, private-labeled,
customizable
Control Panels
-
Build
your own Control Panels integrated
into our powerful
API
to manage any/all Products and
Services
Detailed
Management Features (for you, your
Resellers and Customers)
General
Features
-
Upgrade/Downgrade/Modify/Renew/Delete
and much more from a single
interface
- The Control Panels & API allow
managing all orders from a single
interface. This includes all domain
names under various TLDs, Web/Mail
Hosting, DNS, Live Chat etc.
Customers/Resellers have to login to
one single interface to manage
everything such as modifications,
upgrades, settings etc. Your
Customers and your Resellers
Customers do not have to remember
multiple URLs, usernames and
passwords.
Our System (OrderBox) also handles
automatic creation of invoices for
any modification that requires a
payment from your
Customers/Resellers. OrderBox has a
comprehensive Finance and Billing
Automation module that manages
online invoicing, payment
collection, payment gateway
integration and much more.
-
Single point Renewal
Management with an automated renewal
reminder system
- You, your Customers and your
Resellers can generate reports of
expiring orders based on various
criteria and renew all of them at
one go. Additionally the system
sends out reports to you and branded
emails to your Customers notifying
them well in advance about expiring
orders
-
Move Orders across
Customers/Resellers
- You and your Customers/Resellers
can move any order or package to any
other Customer/Reseller account
-
Locking/Suspension of
services for security or payment
recovery
- You, your Resellers and Customers
have the ability to lock or suspend
services of any service in order to
prevent fraudulent transfers or
modifications, or in order to
recover payments
-
Access complete
history of all modifications
performed
- You, your Resellers and Customers
can view, for each order, the
complete history of all
modifications performed on that
package, alongwith the date/time, as
well as the status of that
modification. Your support staff and
your customers can now track back
any particular modification and find
out when it was requested and
performed.
-
Determine the status
of any Order
- You, your Resellers and Customers
can determine the current status of
any order which is processing. For
instance if a domain name transfer
request is placed and is likely to
take 5 days, you can track at any
given point in time what the current
status of the transfer is.
-
Create Invoices/Check
Payment history and status for any
Order
- You and your Resellers can create
an invoice and link it to an Order.
You can check the entire payment
history of an order and the status
of any pending payments
Over and
above these, our system provides
specific management functions for
various different Products through
various Control Panels and through the
API. Our system also handles various
management tasks automatically in the
background. All of these are enumerated
below -
Domain
Name Management Features
-
Manage
Name Servers
-
Manage
Child Name servers (Host Records)
associated with a domain name
-
Renew/Delete/Suspend/Unsuspend/Lock/Unlock
domain names
-
Bulk
Modify/Lock/Suspend Domain Names
-
Bulk
Modify Domain name associated
Contact information
-
Specify default contact information
or nameservers to be used for all
new Domain Names
-
Brand
your Whois output - You and your
Resellers get a Dedicated completely
brandable Whois page and Whois
server so that your brand identity
is displayed no matter where the
whois request is performed from.
-
Apply
for the Restoration of a deleted
domain name which is processed
automatically
-
Additionally if you are an
Accredited Registrar for gTLDs, you
can manually approve or cancel
Domain Transfer requests
Our System
automatically handles the following
tasks in the background -
Web and
Email Hosting Management Features
-
Renew/Delete/Suspend/Unsuspend/Lock/Unlock
Hosting Packages
-
Upgrade/Downgrade Hosting packages -
Change the allocated diskspace,
bandwidth and any other parameter
anytime
-
List/Add/Modify/Delete
A/MX/CNAME/NS/SOA records
-
View
Name server information
Our system
automatically handles the following
tasks in the background
-
Bandwidth usage monitoring - Our
system automatically computes
bandwidth utilization of every
hosting package and sends out
warning emails when the usage
reaches certain threshold levels.
-
Bandwidth Overage calculation and
billing - If your Customer utilizes
greater bandwidth than what he had
originally purchased, our system
automatically calculates the overage
and raises appropriate invoices for
the same
Website
Builder and Live Chat Management
Features
-
Renew/Delete/Suspend/Unsuspend/Lock/Unlock
the Package
-
Upgrade/Downgrade packages - Change
various parameters such as number of
pages, number of operators etc
anytime
Domain
Forwarding Management Features
-
Specify Domain Forwarding
destination
-
Specify URL Masking preferences
including <HEAD> and <NOFRAMES> tag
content
-
Specify wild carded sub-domain
forwarding preferences
-
Renew/Delete/Suspend/Unsuspend/Lock/Unlock
the service
Mail
Forwarding Management Features
-
Create
multiple Mail forwards, each with
multiple destinations
-
Specify wild carded mail forwarding
preferences
-
Renew/Delete/Suspend/Unsuspend/Lock/Unlock
the service
Managed
DNS Management Features
