Monthly Price

No. of simultaneous Agents

No. of Departments

Secure SSL based Chat

Detailed Reporting and Statistics

Private Labeling

Multiple Simultaneous Agents

Intelligent Chat Distribution

Agent to Agent transfer

Operator to Operator chat

Intuitive Windows-based agent interface

Ability to accept / reject incoming chat requests

Unlimited Simultaneous chats

Canned Response Manager

Push Images, Links, Pages, Proactive Messages

Ability to chat in multiple languages

Emotions

Leave a message when offline

Visitor initiated Chat from Website / Email

Invite Visitor to Chat

Force Chat

Real-Time Site Activity Monitor

Monitor 1000's of visitors simultaneously

Visitor History

Visitor Browser Type, Country, Browsing history

Visitor Time spent per page

Visitor's chat window fully customizable

Chat Button/Icons fully customizable

Fonts, Colours and Font Style

Chat Satisfaction Survey

Retrieve/Search Chat Transcripts

Detailed Reporting and Statistics